Return, Refund and Exchange Policy

Our Promise

We want you to absolutely love your Wild Bloom pieces. If something isn't quite right, we're here to make it easy.

You have 14 days from the date of delivery to request a return. Simply log into your account here or email us at wildbloomtheboutique@gmail.com with your order number to start the process.

How Returns Work

To be eligible for a return, your items must be:

• In the same condition that you received it, unworn or unused, with tags, and in its original packaging. 
• Free of makeup, no deodorant stains or any damage caused by customer.

 Items that do not meet these conditions will be respectfully declined.

Once your return is approved, we’ll email you a return shipping label, as well as easy step-by-step instructions.

Please note: items sent back without an approved return request will not be accepted. 

Wild Bloom is not responsible for packages that become lost or stolen in transit. Please keep your proof of postage and/or return tracking number when returning items.

Questions? We're happy to help- email us anytime at WildBloomtheBoutique@gmail.com.

Damages and Issues

We carefully inspect every order but if your item arrived damaged, defective, or incorrect, please reach out to  us right away so we can make it right. You'll receive a full refund to your original payment method once the issue is verified.

If you purchased Route Package Protection, please file a claim directly with Route here. Claims must meet Route's requirements for stolen, lost, or damaged packages within their designated timeframes. Route will assist further with any applicable refunds.

Exceptions / Non-Returnable Items

We do not accept returns on final sale items or gift cards.

Exchanges

We currently do not offer exchanges. If you wish to get a different size or item, please return your original purchase in accordance with our return policy and place a new order for the desired item. 

Store Credit 

We currently offer store credit for returns! Once your return is received and approved, you’ll receive a virtual Wild Bloom gift card via email within 24 hours.

Your store credit never expires- take your time finding your next favorite look!

If more than 3 business days have passed since your return was approved and you have not received your credit, please contact us at WildBloomtheBoutique@gmail.com.